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I *think* I have the original file. We keep all of the ID files in a directory on our Lotus server, so I have access to it. I just don't know the password to it. And I can't open it and read it (well, I can open it in Notepad, but it's all gibberish).
Any other ideas?
Thank you,
Beth Eadie
Feedback response number WEBB99ERM7 created by ~Umberto Zekhipichekoni on 07/08/2013